News (Consolidated) - UNSOM

The Regional Service Centre Entebbe has achieved 100% query resolution for the period July 2020 to June 2021 with 85% of these resolved within the 7 day promise as per Service Level Agreements with client missions. A key milestone since the inception of the Centre. The Centre received 4,096 queries…

In order to improve the way UN staff collaborate and manage content, the UN looked to Microsoft’s Office365 to provide a variety of tools with SharePoint Online (SPO), being one of these. SPO provides the Regional Service Centre Entebbe (RSCE) an opportunity to improve collaboration with its clients…

The Regional Service Centre Entebbe (RSCE) held a virtual multi-client workshop on the Client Service Delivery Model (CSDM) on 24 and 25 August 2021. The workshop was conducted for 8 special political missions and 1 peacekeeping mission that included UNITAMS in Sudan, UNSMIL in Libya, UNOCA in…

On 22 September 2021, The United Nations Mission in South Sudan (UNMISS) and the Regional Service Centre in Entebbe (RSCE) launched the Client Service Delivery Model (CSDM). UNMISS is the last out of the ‘Big Five’ African Peacekeeping missions to do so. The launch was done virtually because of the…

On Tuesday 2 November, RSCE staff members of the International Benefits and Payroll Service Line (IBPSL) received recognition for their outstanding service to their clients, the Regional Service Centre Entebbe (RSCE) as well as the United Nations as a whole. The International Benefits and Payroll…

Mr Ebrima Ceesay, D irector for Mission Support (DMS) at United Nations Organization Stabilization Mission in the Democratic Republic of the Congo (MONUSCO) is the incoming Chairperson of the RSCE Client Board and Ms Uchenna Odenigbo, Chief of Mission Support (CMS) at United Nations Integrated…

“The Regional Service Centre Entebbe (RSCE) is positioning itself as an entity whose best practices are used by the rest of the UN Common System. The RSCE trainers and mentors help our workforce do their work confidently and with the highest quality output.” This was the key message at the Virtual…

The Regional Service Centre, Entebbe (RSCE) hosted all the Chief Human Resource Officers (CHRO) and Chief Budget and Finance Officers (CBFO) from their client missions at the Regional Training and Conference Centre to a week-long meeting. For the first time in close to two years, the RSCE organized…

The United Nations - African Union Mission in Darfur (UNAMID) handed over Financial Management and Human Resources residual liquidation activities to Regional Service Center in Entebbe (RSCE) on Monday 28th February. On 22 December 2020, the UN Security Council unanimously adopted Resolution 2559…

08/03/2022, Entebbe; “When you go to the market and you find that woman selling her agricultural products, pay her. Do not bargain because you do not bargain when you shop in the supermarket.” Maxima Nsimenta, Founder and CEO of Livara Beauty “They cannot see a tree standing, when they cannot find…

“Information has been obtained about the abduction of four individuals having occurred in a village. Later, two dead bodies believed to be amongst the abductees have been discovered. A room believed to be the place where the victims were detained and tortured has been found. Two individuals have…

“We cannot exist without our clients. We need to visit clients in the field to better understand their reality, provide them with timely and good quality service. That is all they need from us.” This was the message that the Assistant Secretary General, Office of Supply Chain Management (OSCM), Mr…